For leaders

Ctrl-Z works here. On some things.

Pressed the wrong button? TroopPlanner can put a lot of things back, with the same keys you use everywhere else. It cannot put everything back, and the honest list is further down this page. Read that part before you rely on it.

1

Press Ctrl-Z

On a Mac, Cmd-Z. Anywhere in TroopPlanner, on any page.

It undoes your own most recent change. Not the last thing that happened in the troop — the last thing you did. That holds even if you are an administrator, so a stray keystroke can never wipe out somebody else's work.

It does nothing while you are typing in a box. Inside a text field, Ctrl-Z is your browser's ordinary undo, as you would expect.

2

Read the message

A small message appears in the corner. It tells you which of two things happened.

Undone: followed by what was put back. It has already happened; there is nothing to confirm.

Cannot undo: followed by why. Usually that means there is nothing of yours in the last day to undo, or the thing you just did is not one of the things undo covers.

Nothing is hidden from the troop. An undo is recorded like any other change, with your name on it.

3

Or pick from the list

Ctrl-Z only ever reaches the last thing. To go further back, open Admin in the sidebar and choose Log and Undo.

You get your recent changes, newest first: when, what changed, and where. Each row has an Undo button, so you can put back one particular thing without touching what came after it.

Administrators get a second view covering the whole troop, so you can undo somebody else's change deliberately — which the keyboard shortcut will never do by accident.

Undo does not cover everything. Here is the real line.

Undo watches particular records. Change one of those and it can be put back. Change anything else and Ctrl-Z will tell you it cannot help. There is no warning beforehand, so it is worth knowing which side of the line you are on.

  1. Members — a member's own record, and their patrol.
  2. Positions of responsibility — who holds a job, and when they held it.
  3. Advancement — rank and merit badge progress, and requirement sign-offs.
  4. Boards of Review — the board itself, and who sat on it.
  5. Equipment — items, and checkouts and returns.
Not eventsEvents, RSVPs and attendance are not covered. Nor are campout plans.
Not moneyNo transaction, fee or reimbursement can be undone this way. Ask your treasurer.
Not messagesAnnouncements, broadcasts and the newsletter are outside it. A sent email cannot be recalled by anything.
Not photosGalleries, photos and tags are not covered. Ask a leader to hide a photo instead.
Not trainingTraining records are outside it. Re-enter the record by hand.
Not settingsTroop settings, permissions and outside contacts are outside it — see the note below.
4

One line worth being careful about

Jobs and permissions look like the same thing and sit on different sides of the line.

Giving somebody a job can be undone. Making a Scout the Patrol Leader, or ending that term, is a change to a member's record, and undo covers it.

Changing what a job is allowed to do cannot. Editing the permission grid — what a Patrol Leader may see and touch — is a settings change, and undo does not cover settings.

So if you are experimenting in the permissions grid, write down what a row said before you change it. Ctrl-Z will not bring it back.

5

The limits

One day. A change can be undone for 24 hours. After that it stands, and the fix is to correct it by hand.

The last hundred. Only the most recent hundred changes in the troop are offered. A busy weekend can push an older one off the end before the day is up.

An undo cannot itself be undone. If you put something back and then change your mind, redo it the ordinary way.

Everything at once. One action often changes several records together — an import, or a change that cascades. Undo puts the whole action back, not part of it.

When it doesn't work

Usually the thing you changed is outside what undo watches.

What happened What to do
Ctrl-Z did nothing at all Your cursor was probably in a text box, where the browser's own undo takes over. Click on an empty part of the page and try again.
It says there is nothing to undo You have made no change in the last day that undo covers. Somebody else's change does not count — the shortcut only ever reaches your own.
It says it cannot undo that What you changed is outside the list above. Events, money, messages, photos, training and settings all have to be put right by hand.
I deleted an event by mistake Undo will not bring it back. Create it again, and check the audit log for the details it had if you need them.
I need to undo something from last week Past a day, undo is gone. The audit log still shows what changed, so you can put the old values back by hand.
I undid too much One action can touch several records, and undo reverses all of them together. Redo the parts you wanted the ordinary way.
Somebody else made the mistake Ctrl-Z will not touch their work. An administrator can undo it from the troop-wide list under Log and Undo.
The safest habit. Undo is a good catch for a slip you notice at once. It is not a backup and it is not a substitute for care on the screens it does not cover — money, messages and settings above all.

Still stuck?

Try the other guides, or ask another leader in your troop.