New to the troop

Your first week. Twenty minutes, once.

Your troop has made you an account. Nobody is going to walk you through it, so here is the short version: seven things, in the order that saves you the most trouble later. Do the first two even if you do nothing else.

1

Get in, and bookmark the page

Every troop has its own address, something like troopplanner.com/troop/troop-162-va/. Find yours, then bookmark it. That is your front door from now on.

No password? You do not need one. Ask for a link by email and it signs you straight in.

How to log in →

2

Check your email address

This is the one that matters. Tap your name in the top bar and read the Contact Information box.

If that address is wrong or out of date, nothing reaches you: no event reminders, no password resets, no login links. Almost every "the troop never tells me anything" turns out to be a typo here.

While you are on that page, check the emergency contacts and any allergies too. A leader reaches for those on a campout, at the worst possible moment.

Your account and settings →

3

Add a passkey

Two minutes, and you never type a password again. Your face or your fingerprint signs you in instead.

It matters more than it sounds. The people who stop using TroopPlanner mostly stop because signing in was annoying on a phone.

Set up a passkey →

4

Put troop events in your own calendar

Copy the calendar address from your page and add it to whatever calendar you already live in. Troop events then appear next to work and everything else, and new ones turn up on their own.

Do this and you will stop being surprised by campouts.

Where to find the calendar feed →

5

Answer the next event

Find the next thing on the calendar and say whether you are coming. One tap. You can change it later.

Say no when the answer is no. Leaders plan food, tents and rides from these numbers, and a blank is worth much less to them than a no.

How to RSVP →

6

Look at your Scout's progress

Parents get a link in the menu named after each of their children. Scouts get one called My Advancement. Open it once so you know where it is.

You do not need to understand all of it today. Knowing the page exists is enough.

Following advancement →

7

Put it on your phone

There is a phone version built in, and adding it to your home screen takes one go through a menu. No app store, nothing to install.

This is where you will actually use TroopPlanner — in a parking lot, at a meeting, halfway up a hill.

TroopPlanner on your phone →

Two more things. Both worth checking now.

A parent's account is tied to their children by a link on the roster. Almost everything a parent can do depends on that link existing.

  1. Can you see your Scout? Look for their name in the menu. If it is not there, the link is missing. Ask a leader to add it — it takes them a minute, and until it is done you cannot see their progress or answer for them.
  2. Do you have a troop account? If My Account is in the menu, your troop holds money for your family — fundraiser earnings, money set aside for camp. Worth a look so you know what is in it.
One answer eachOnce linked, you answer for yourself and each Scout separately, from one row of name tags.
One account per familyNot one per person. You and your Scouts see the same balance.
Both parentsEach parent needs their own link. One being set up does not set up the other.
Ask earlyA missing link is the single most common thing families report, and the quickest to fix.

What you don't have to do

People expect these and none of them is true.

You might expect Actually
Download an app There is nothing in any app store. The phone version is the website, added to your home screen.
Type an invitation code There is no code. Your troop created the account; you only prove the email address is yours.
Enter card or bank details TroopPlanner never asks for them and cannot take a payment. Where money appears, it is a record of what the troop already holds.
Make an account for each child Your Scouts have their own accounts, but you reach their information through yours. One sign-in covers the family.
Understand the whole thing Most families use two screens: the calendar and their Scout's progress. The rest is there when you need it.
Leaders: this page is built to be handed out. Put the link in your welcome email and it covers the whole first conversation with a new family.

Start with step one

Find your troop, sign in, and bookmark the page you land on.